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Admin guide

Administrators run a ScamSafe deployment from the admin panel at /admin. Only users with the admin role can open it.

SectionWhat it's for
Invites, UsersWho can sign in, and with what role. Covered below
Logs, RequestsThe server's own log and an audit trail of API requests, for troubleshooting
OperationsAI usage, cost, budgets and alerts. See Operations
Knowledge BaseWhat the tutor knows and how it is instructed. See Tutor content
Question Bank, RecommendationsThe assessment and what it recommends. See Assessment content
Session HistoryEvery learner's assessments and results
BrandingYour name, colours and logos. Under Dev Tools in the account menu. See Branding

Users and invites​

ScamSafe is invite-only. A person can create an account only by signing in with an email address that has an outstanding invite.

To invite someone, open Invites and give their email address and role:

  • Learner takes assessments, builds roadmaps and talks to the tutor.
  • Admin can do everything a learner can, plus everything in the admin panel.

You can also set their name and affiliation (individual, small business or nonprofit). If you leave the affiliation empty, they choose it on their first sign-in.

When the person first signs in with that address, their account is created with the invited role and the invite is used up. If the deployment sends email, they also get an invitation email; if it doesn't, tell them yourself. Signing in is all they need to do.

You can't invite an address that already has an account. To change an existing user's role, edit them under Users, where you can also:

  • Suspend a user, which signs them out and stops them signing in, and reactivate them later.
  • Delete a user, along with their assessments and tutor conversation. This can't be undone.
  • Log in as a user to see exactly what they see, when helping with a problem.

Version history​

Content is versioned: questions, question groups, recommendations, tutor documents, glossary entries, personas, prompts, branding and logos. Settings under Operations, such as budgets, alert thresholds and acceptance targets, are not.

Every save and delete records a new version, along with who made it and why. Uploading a whole question bank or recommendation catalog records a new version only for the entries whose content or position changed.

Open History on any item to see its versions, view any of them, and restore one. Restoring never rewrites history: it saves the old content as a new version, so a restore can itself be undone. A delete is just another version, so a deleted item can be restored too.